We offer free standard shipping on all orders worldwide over $150. On orders below $150, we offer flat rate shipping at $35.

We also offer Express International Shipping, which costs you $80.

Delivery Time: While most orders are processed within 24-hours, orders may take 1-3 business days to process prior to shipment. Standard Shipping time will take 8-15 business days to deliver while express Intrnational Shipping will take 3-7 business days.

*Above delivery time does not include weekends, holiday and any unforeseeable delays on the courier's end (weather, volume, traffic, etc). Estimated delivery date may be delayed if a change of delivery option was submitted on the customer's end.

When your order is fulfilled, you will receive a shipment notification email with a tracking Number. You can also visit our website for tracking the package easily.

Import taxes and duties are included in the price of the products and there are no additional charges upon delivery.

As always, we're at your service  at store.tqsky.com and by email with contact@tqsky.com

If you refuse delivery of any order placed on TQSKY, the parcel will be returned to us. You will receive a refund for the merchandise, but shipping charges are unfortunately non-refundable.

*Please note that we need to receive the parcel and confirm its status before we refund.
*Please note that we do not offer free returns service at the moment.
*Please ensure that the item is returned in a new and unused condition and in their original packaging within 14 business days of receiving your original order.

If you want to make any adjustments to your address, please be sure to reach out to us at contact@tqsky.com before your order is dispatched.
Unfortunately, once your order has been dispatched, we cannot modify your delivery address. You will need to contact Fedex directly in your region.
Please note that TQSKY will not be responsible for any extra shipping charges related to changing your delivery address.

Orders placed by 1:00 PM EST, Monday through Friday, will be processed the same day and shipped the following business day. For example, if the order is placed before 1PM on Monday, the order will be processed on Monday.

Orders placed after 1:00 PM EST, or on weekends and holidays, will be processed on the next business day and shipped the following business day. For example, if the order is placed after 1PM on Monday, the order will be processed on Tuesday.

*Shipping is calculated based on business days only; we do not ship on Saturdays, Sundays, and holidays.
*The pick-up/processing day does not count as a ship day. While most orders are processed within 24-hours, orders may take 1-3 business days to process prior to shipment.

Most of the orders will be dispatched from China, and some orders will be dispatched from our company in Singapore,
which mainly depends on the arrangement of warehouse management.

Asia: Afghanistan, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei, Cambodia, China, Georgia, India, Indonesia, Iran, Iraq, Israel, Japan, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Laos, Lebanon, Malaysia, Maldives, Mongolia, Myanmar (Burma), Nepal, North Korea, Oman, Pakistan

Oceania: Australia, Federated States of Micronesia, Kiribati,Fiji, Marshall Islands, Nauru, New Zealand, Palau, Papua New Guinea, Samoa, Solomon Islands, Tonga, Tuvalu, Vanuatu

Europe: Russia, Germany, United Kingdom, France , Italy, Spain, Ukraine, Poland, Romania, Netherlands, Belgium, Czechia, Greece, Portugal, Sweden, Hungary,Belarus, Austria, Serbia, Switzerland, Bulgaria, Denmark, Finland, Slovakia, Norway, Ireland, Croatia, Moldova, Bosnia and Herzegovina, Albania, Lithuania, North Macedonia, Slovenia, Latvia, Kosovo, Estonia, Montenegro, Luxembourg, Malta, Iceland, Andorra, Monaco, Liechtenstein, San Marino, Holy See

South America: Brazil, Colombia, Argentina, Peru, Venezuela, Chile, Ecuador, Bolivia, Paraguay, Uruguay, Guyana, Suriname, French Guiana, Falkland Islands

North America: Canada, Mexico, US

Acutally, most of the countries can be shipped. We advise you try to order, and if you can select your country, then your country can be shipped!